Offering aspiring students and professionals an opportunity to shape their careers and futures

Resources

Sub Navigation

MBA 608 Negotiations and Conflict Resolution (3 Credits)

The course presents negotiation and conflict management theory within an employment context. Students will use role-playing simulations covering a wide range of topics. Students will also test their negotiation and conflict management skills in difficult situations, including racism, sexism, abrasiveness, emergencies, and whistle-blowing.

Learning Outcomes:

  • Understand conflicts that affect the team process. Learn the ability to handle team conflicts.
  • Gain knowledge of negotiation. Improve communication through deeper exposure to ways of listening.
  • Identify preferred negotiating style and have more confidence in when to use it and when not to use it.
  • Develop greater flexibility in choosing the best negotiating style for each particular negotiation.
  • Know how to gain a better understanding of the other person's needs.
  • Know when to confront conflict and when to ignore it.
  • Know how to get genuine commitment by setting mutually beneficial goals.
  • Apply negotiation and conflict management skills in difficult situations, including racism, sexism, abrasiveness, emergencies, and whistle-blowing.